MealGo Terms and Conditions

Effective Date: 30/06/2025

Welcome to MealGo. These Terms and Conditions (“Terms”) govern your access to and use of our website located at [www.mealgo.com] (the “Site”) and any related services provided by MealGo (“Services”). By accessing or using our Site or Services, you agree to be bound by these Terms.

Please read them carefully before using our platform.

1. Acceptance of Terms

By using MealGo, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and any other applicable policies. If you do not agree to these Terms, do not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using MealGo, you represent and warrant that you are of legal age and have the capacity to enter into a binding contract.

3. Services Provided

MealGo offers services that may include, but are not limited to:

  • Meal planning and nutritional guidance

  • Food ordering and delivery

  • Subscription-based meal packages

  • Access to third-party restaurant or chef services

We reserve the right to modify or discontinue any part of our Services at any time without notice.

4. User Accounts

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your account credentials

  • Notify us immediately of any unauthorized use of your account

MealGo is not liable for any loss or damage arising from your failure to comply with these requirements.

5. Payment and Billing

If you purchase any services or products, you agree to pay all applicable fees. All payments must be made through approved payment methods. Prices and fees are subject to change with prior notice.

6. Cancellations and Refunds

Cancellations and refund policies vary based on the type of service (e.g., meal subscription, one-time orders). Please refer to the specific policy outlined at checkout or contact support for more information.

7. User Conduct

You agree not to:

  • Use the platform for unlawful purposes

  • Upload false or misleading information

  • Interfere with the operation of the website

  • Violate any applicable laws or regulations

MealGo reserves the right to suspend or terminate your account for any violation of these Terms.

8. Intellectual Property

All content, trademarks, logos, and designs on the MealGo website are the property of MealGo or its licensors and are protected by intellectual property laws. You may not use, copy, or distribute any content without our written permission.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services. MealGo is not responsible for the content, policies, or practices of any third party.

10. Disclaimer of Warranties

MealGo provides its Services “as is” and “as available.” We do not guarantee that the Site or Services will be error-free, secure, or continuously available. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, MealGo shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the Services

  • Unauthorized access to your data

  • Errors or inaccuracies in the Services

12. Indemnification

You agree to indemnify, defend, and hold harmless MealGo, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Haryana, India, without regard to its conflict of law provisions.

14. Changes to Terms

MealGo reserves the right to modify these Terms at any time. We will notify users of any material changes by updating the “Effective Date” at the top of this page. Continued use of the Site after such changes constitutes your acceptance.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

📧 Email: support@mealgo.com